Microsoft Outlook Training:

Program Fundamentals

Composing and Sending E-mail

Starting Outlook 2010

What’s New in Outlook 2010

Understanding the Outlook 2010 Program Screen

Understanding Items

Understanding the Message Window

Giving Commands in Outlook

Using Command Shortcuts

Using the Navigation Pane

Using the Reading Pane

Using the To-Do Bar

Using Help


Composing and Sending an E‑mail Message

Specifying Message Options

Formatting Text

Checking your Spelling

Working with Hyperlinks

Attaching a File to a Message

Receiving E‑‑‑mail

More E-mail Features

Receiving and Reading E-mail

Replying to and Forwarding a Message

Opening an Attachment

Flagging a Message for Follow-up

Using Color Categories

Viewing Conversations

Managing Conversations

Sorting Messages

Changing Views

Printing a Message

Saving Unfinished Messages (Drafts)

Recalling a Message

Resending a Message

Using the Out of Office Assistant

Delaying Sending a Message

Using Quick Steps

Inserting a Signature

Using Stationery and Themes

Changing Message Format

Dealing with Junk E-mail

Adding Addresses to the Safe and Blocked Senders List

Changing Outlook’s Security Settings

Inserting Screenshots

Working with Contacts

Organizing and Finding Information

Introduction to the Address Book

Adding a Contact

Adding a Contact from an E-mail

Editing and Deleting Contacts

Viewing and Sorting Contacts

Mapping a Contact’s Address

Working in a Contact Window

Finding and Organizing Contacts

Creating a Contact Group

Printing the Contacts List

Exploring the Folder List

Creating and Using Folders

Managing Folders

Using Instant Search

Refining a Search

Using Advanced Find

Creating and Using Search Folders

Modifying and Deleting Search Folders

Sorting and Grouping Information

Filtering Information

Using the People Pane List